I found the forums down the other day when trying to find and answer I had with one of the games I have from Steam. I wasn’t sure what the whole deal was and thought they might be upgrading their system since software updates can sometimes require websites to be taken down. Today when checking up on the current situation I was greeted with a new message this one more than just “We are down” but that “our forum and subsequently possible database has been hacked. Account info and Credit card info may have been exposed.”
Well shit. This is some bad news for a top PC game distribution platform.
Here’s their official statement from the current forum splash page:
Dear Steam Users and Steam Forum Users:
Our Steam forums were defaced on the evening of Sunday, November 6. We began investigating and found that the intrusion goes beyond the Steam forums.
We learned that intruders obtained access to a Steam database in addition to the forums. This database contained information including user names, hashed and salted passwords, game purchases, email addresses, billing addresses and encrypted credit card information. We do not have evidence that encrypted credit card numbers or personally identifying information were taken by the intruders, or that the protection on credit card numbers or passwords was cracked. We are still investigating.
We don’t have evidence of credit card misuse at this time. Nonetheless you should watch your credit card activity and statements closely.
While we only know of a few forum accounts that have been compromised, all forum users will be required to change their passwords the next time they login. If you have used your Steam forum password on other accounts you should change those passwords as well.
We do not know of any compromised Steam accounts, so we are not planning to force a change of Steam account passwords (which are separate from forum passwords). However, it wouldn’t be a bad idea to change that as well, especially if it is the same as your Steam forum account password.
We will reopen the forums as soon as we can.
I am truly sorry this happened, and I apologize for the inconvenience.
That is quite a lot of issues. I’m sure they’ll be sorted out but if you have a steam forum or steam account I highly suggest changing your passwords when you can. Note: I tried earlier today to do just that but is seems that steam isn’t able to do that right now. Will try later.